J.P. Morgan Agency Customer Resources

Putting Insurance Companies to Work for You

• Your claims representative prepares a repair estimate and contacts an auto body shop that has met strict quality requirements. Progressive and the shop reach an agreement on the cost of the repairs and the shop trans-ports the vehicle to the facility to begin repairs.

• When work is finished, the vehicle is returned to the insurance facility, where your claims representative and the body shop inspect the repairs.

• After the insurance company is satisfied with the repairs, you are called to pick up your car. You inspect the repairs and, if satisfied, drive off with a guarantee on those repairs for as long as you own the vehicle.

Throughout the process, you receive updates via phone or online. For more information, visit www.progressive.com.

Did You Know?
An auto claims option from The Progressive Group of Insurance Companies takes 15 minutes to complete. With the concierge-level of claims service, customers simply drop off a damaged vehicle at a participating facility. A claims representative handles the process from that point on. Visit www.progressive.com.